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PRODUCTION & SHIPPING

Information about our iron lighting production lead time and shipping.

PRODUCTION LEAD TIMES

Generally, our lead time is 8 weeks. Because of the nature of a custom product, lead times may be longer. The customer will be notified if this is the case.
We offer a “RUSH” option. Please call to discuss lead times and cost.

SHIPPING AND RETURNS

Freight service deliveries are curbside and include lift gate service.

The customer is responsible for the inspection of all merchandise upon arrival. The customer must notify Illuminaries Lighting within 48 hours after receiving the order if any damage has occurred to the order.

Illuminaries Lighting is not responsible for broken glass panels, missing candle covers, or other damage not reported within the first 48 hours the order is received. No exceptions.

If your light fixture is defective in material or workmanship, we will repair or replace it with the same design. No other returns will be accepted.

SHIPPING COST

We ship to all states in the USA. Most orders will be shipped by UPS or Freight Carrier at a rate of 10% of the total cost of the order. Tax is NOT applied to shipping cost.

Shipping outside of the USA will require a shipping quote approval.

IRON LIGHTING LOOKBOOK

Get a copy of our lighting lookbook – view offline – get inspired – contact us when you’re ready!


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